Disputes

A location is a place where you keep stock, and it can also be a place where customers collect their orders. Use this page when you add a warehouse or a shop, or when you need to let customers pick up orders.

Each order has a single page in the admin that contains its complete record. You use this page to pack and ship the order, answer questions about it, and choose whether to issue a refund.

You use the refund queue when a customer should get money back. Litestore doesn't support instant refunds of part of an order. Instead, one person raises a refund request and another person approves it. The one exception is cancelling a whole order, which refunds it in full straight away and needs the financial permission. See Orders.