Payment, refund and tax questions
Prepare refunds with the AI assistant, check revenue against Stripe and look up how much tax the store collected.
Questions about money tend to be urgent, so it helps to see which ones the assistant can answer straight away. It can prepare refunds, compare order revenue with Stripe's records and report the tax the store collected. Payment setup, chargebacks and payouts are handled in the admin or in Stripe. Assistant explains the approval step and the autonomy ceiling.
Refunds and returns
Payments
Taxes
Sources
These are the forum threads and help articles the questions on this page were collected from.
- How can I issue a partial refund to a customer? (Shopify Community)
- How can I apply a partial refund on a single-item order? (Shopify Community)
- Issuing a partial refund with appropriate taxes (Shopify Community)
- Payout timing (Shopify Help Center)
- Chargebacks (Shopify Help Center)
- Payouts paused due to chargebacks even though my rate is low (Shopify Community)
- Taxes (Shopify Help Center)
- Setting up EU taxes (Shopify Help Center)
- Setting up US taxes (Shopify Help Center)